To clean a stainless steel sink ANO recomends Barkeeper’s Friend and a green Scotch Brite Pad. You donot need to be gentle on the sink but you should scrub with the brushing. If you sink does not have a brushed finish you will not be able to cover scratches. DO NOT use steel wool or other steel products. These products will leave behind metal dust that will rust. The rust can normally be removed with Barkeepers Friend and Scotch Brite pad.
·Do not use the sink as a cutting board particularly with high quality hardened knives!!! This will leave scratches in the steel that will be very hard to remove.
·Use grates fitted to the sink like Eclipse grates. Make sure you remove the grates clean under the grates particularly the legs regularly. Failure to clean under the grates can leave small stains under the legs.
·If you use a rubber pad on the bottom of the sink make sure you lift it and scrub the sink at least once a week.
·Acid based cleaners will harm the sink so avoid them.
·On a brushed finish sink you can remove minor scratches with abrasive scratch removers. We use a product by the name of Scratch-Away which is available on the internet.
·When scrubbing heavy pots protect the sink with grates or other protective accessory. If you rest a pot directly on the sink while you scrub it it can slide causing slide scratches.
·Most rust spots are the result of surface rust from sources other than the sink such as the water supplyu or cans and can usually removed by a thorough cleaning.
Note, if you have a polished finished sink (sometimes called a mirror finish) it will be very difficult to repair. If you have what is marketed as a matte or satin finish it means there is no finish at all. The sink isstamped and send it to market. Scratches will be impossible to repair.
There were no posts to the blog over the last two weeks as we spent the last two weeks doing the Surfaces/StoneExpo and International Builders Show/Kitchen and Bath Industry Shows on Las Vegas. We returned with new product and new ides for our customers.
Here is a picture of the Eclipse booth at the StoneExpo show.
This week we had a customer who called about the loss of pressure on the cold water side of the faucet. Jim Olson from ANO worked with the customer to solve the issue although it was not the fault of the faucet. Kelley was kind enough to give us permission to use the unsolicited email she sent us Thank you Kelley. Helping is our job.
Just wanted to say thank you for all of your help! I am sorry I did not get an email out to you for the parts I needed, but you know how they say bad things happen in threes. Lets just say, I should be covered for the year 2014!
I did have full pressure in the cold line coming into the faucet, but must have loosened whatever was plugged beyond that when unhooking, rehooking & turning the shut-off back on. A lot of junk did come out after a couple of tries. I have replaced the cartridge, head & aerator. I now have running hot & cold water @ full pressure in the kitchen sink again I do not have the spring installed yet, but will soon.
I was extremely happy with your help with this, I have never experienced this level of customer service for any product. I was very surprised to see the Fed Ex truck pull in just a couple of days later with all the replacement parts we talked about, even though I did not get the email out to you! It was very appreciated!!!
I have been very happy with both my sink & faucet, but now I am extremley happy with my purchase. I have nothing but great things to say about your products & especially your service!
ANO, Inc. the Midwest distributor of Eclipse sinks and faucets, is an independent distributor and we can represent anyone. We represent Eclipse Stainless because we believe they offer high quality products that compliment high quality stone countertops.
To protect the brand and the consumer’s warranty Eclipse products are only offered through authorized dealers.
The Total Eclipse is a package designed to last as long as your countertop; Eclipse stainless steel sink, premium stainless steel lead free faucet, 304 stainless grid set, stainless steel soap dispenser and a basket strainer.
On this blog we have invited consumers with sink problems to contact us even if the issue is not with sinks we offer. Often we can help. If you have an issue it helps if you can send a picture of the exact problem. The better the picture the more likely we can help.
Last week we received the pictures below of a sink that was offered “free” with a granite countertop. This picture shows surface rust. The pattern of the rust indicates it is left over from the manufacturing process. In the fabrication process a good deal of cutting and grinding blades are used. We have found sometimes the dust including small amounts of iron dust settle in the sink. It is also possible that similar dust can be from the original manufacturing process. Often the rust does not show up until the sink is in use and the dust begins to rust.
If this sink had a brushed finish the rust could likely have been removed with a mild abrasive and scrubbing. In the case of this sink it does not have a brushed finish. It has what is sold as a matte or flat finish. This in reality is no finish at all. They press the sink in the factory and call it done. Quality sinks manufacturers add a brushing to hide scratches and so that it can be repaired.
In this case the countertop fabricator eventually agreed to replace the sink. The bad news is it can only be replaced with the same sink as all sinks are different size and a better sink will likely not fit the opening. The consumer also has to go through the inconvenience of having the workmen in their house to replace the sink.
The best solution is to insist on a quality sink like and Eclipse Stainless sink when the countertop is installed.
Pictures are used with permission although I was asked not to identify the consumer.
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Thank you for visiting the Eclipse Stainless blog. We cover all things bath and kitchen, from redecorating to caring for your sinks and faucets. For more information please visit www.EclipseStainless.com.