Pull Out Faucets, Hoses and Weights

Many modern faucets have pull out hoses to combine the function of faucet and sprayer into one appliance instead of having a faucet and separate sprayer for rinsing dishes. To assist in the retraction of the hose into the body of the faucet many faucet manufacturers place a weight on the hose. This also assists in holding the head of the faucet in the body particularly the goose neck faucets where the heads are pointed down.

The weights have several issues. If the weights are mounted to the hose, as most are, the Hampton Faucethose can only be pulled half way out before the weight hits the body.  When the hose is retracted the weights often bang on the plumbing. If a boxes are stored under the sink the weight will hit the box  which will stop the weight from helping with the retraction.

Eclipse faucets come with a spring retraction system. With the spring retraction system the hose can be pulled out farther so more of the hose can be utilized. There are no weights to bang on the plumbing. The spring will work even if there are boxes under the sink.

The spring retraction system including spring and spring holder (see insert) provide a superior retraction system.

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Why GOOD Stainless Steel Sinks Shine – the Story of Tom’s Sample

I have had a loyal companion for the last three and one half years as I traveled the Midwest. Named after the City at the center of the California wine industry, Napa, my companion, road in the back of my van – actually two different vehicles over the years and over a hundred thousand miles. Napa never complained about the heat or cold just sat there being beautiful.

Napa was a 3018 stainless steel undermount sink. Over the years it acquired a number of scuffs and scratches on the underside white coating.

It was abused.

I was meeting with a prospect and showed him Napa. I told him Eclipse sinks were made with better steel. Steel so good that if the sinks were scratched they could be repaired. Without hesitation he took his keys from his pocket and put several deep scratches in  Napa. Deep enough that it took me several minutes to use our repair kit to completely remove the scratches.

Napa continued to travel with me for over another year. It even co-stared  in several videos on the Eclipse YouTube Channel, www.youtube.com/eclipsestainless. Everyone who met Napa heard the story of the prospect who scratched it. No one was ever able to locate the scratches in Napa.

I took Napa with me with pride. But last week we parted. A fabricator had a problem. He forgot to order a 3018 sink and we were out of stock in Illinois so his sink would take a few extra days. His customer needed the sink now. I told this fabricator all I had was my three year old sample. I told him it had been with me for a long time but while the outside, that no one would see, was not like new the inside was.

We cleaned up the sink and indeed after removing some finger prints and a few minor scratches it was like new. Napa is now retired from the road to do what it was designed and built to do.   It is serving a family in a granite top and years from now it will still be bright and shiny. If it could talk it might talk about its days on the road and how it appeared on video.

Click here to see Napa in its glory days.

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What are Sink Grids (or Grates) and Why Do I Need Them?

High quality stainless steel sinks are made to last a life time just like the granite, marble,

Ecliipse Sink Grid (Grate)

quartz or other high quality countertop you have selected for your home.  They do however scratch. In a counter intuitive way the shinier and more brilliant the sink the more the scratches will show up.  On a cheap stainless steel sink the scratches may blend in with the dull finish and not be as noticeable.

Many people are not sensitive to the minor scratching that comes with everyday use but if you are sensitive and want you stainless steel sink as scratch free as possible or you use  heavy pots and pans you can reduce the scratching by using grates or grids to protect the bottom of your sink.

What should you look for in a sink grid? This is a tough question because so often the question is never asked.

  • You should have sink grids made of the same high quality stainless steel as your sink. In the case of Eclipse sinks that is 304 stainless steel.
  • Make sure the grid fits you sink. The grids should have an even space around the edge between the grid and the sink. The drain openings should line up with the drain holes.
  • Look at the welds on the steel particularly at the intersection of the wires. If the weld is rough it may trap particles, dirt and bacteria as well as look bad.
  • Eclipse uses black legs (the rubber like pieces that the sink sits on) and shoes (the barrel shaped pieces on the sides top keep the grid from scratching the sink.) Grids with clear plastic feet can show the wear and often will have black or discolored build up around or inside the feet and legs.
  • Avoid grids with plastic coatings as they will likely not take the wear of everyday use.
    Sink grid with plastic coating
  • The best way to assure you have high quality grids is to purchase them with your premium Eclipse Sinks.

 

 

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Eclipse Faucet – Features and Benefits presented live

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Features and Benefits of Eclipse Faucets Presented Live

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Why Does the Head on My Eclipse Faucet not stay in the Neck?

I received a call this week from a customer of one of our fabricators. The head on his KPS3030M Hampton faucet would not stay in neck of the faucet. I asked him to look under the sink and to see if there was a spring on the hose. When he told me there was no spring I knew the faucet had been installed incorrectly. I talked with his “plumber” and sent out new parts. I asked them to call me while they were installing the faucet so I can help them install it correctly.

Hampton FaucetMany faucets have a weight system to help with the head and hose retraction. The weight systems come in two styles; a weight fixed to the hose or a donut shaped weight that slides on the hose. The fixed weight will restrict the hose because the weight needs to be installed at the bottom on the hose when the head is in the neck. When the head is pulled out you can only use half the hose because the weight hits the bottom of the faucet. The donut shaped weights can hang up on valves and other plumbing. Both will bang on the piping and  if a large box is stored under the sink the weight hits or rests on the box and will not help with retraction of the hose and head or with holding the head in the neck.

The Eclipse spring retraction system will allow nearly all of the hose to be extended,  will work around the piping and will work even if a box pushes the hose out of the vertical. The spring system does need to be installed correctly. As you can see on the drawing the hose needs to come out of the faucet, through the figure eight shaped piece called a Spring Holder then through the hose, back through the Spring Holder and attach to the faucet. The spring holder keeps tension on the spring. It is best to check that the hose is not twisted. Sometimes during installation or use the hose and spring system can become twisted. This can be corrected by turning the hose until the twist is removed.

If you have any questions about your Eclipse faucet or sink please contact us at sales@anosales.com.

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Why is My Stainless Steel Sink Rusting?

Total EclipseAbout once a quarter I get a call from a consumer telling me their sink is rusting. To date I have never had a sink that was rusting.

In other articles on this blog you will find more technical explanations on why stainless steel sinks do not rust. The truth is if there is rust in the sink it is likely coming from some other source outside the sink.

I once received a call from a consumer who told me his sink was rusting. I asked him to describe the rust. He told me it was half moon shape. I asked him if it was the size of a tin can and was it possible he left a dog or cat food can in the wet sink and it deposited rust on the sink. Cans, particularly pet food cans, if left in the sink will leave a rust ring in a sink. This is surface rust and can usually be easily cleaned with stainless steel cleaners like Barkeepers Friend.

If there are small pin point rust spots in the sink it usually comes from iron in the water supply. If the sink is not wiped dry the water dries and leaves behind the iron that then rusts. These spots can be removed with a cleaner but will return if an iron filter is not installed on the water supply.

There can also be small steel residue from grinding processes in the factory or at the fabrication shop.  A thorough cleaning will solve this problem permanently.

Some dish soaps particularly if left in stainless steel soap dispensers can cause a rust colored residue. This looks particularly bad and appears to be rust but it is easily cleaned. Changing dish soap brands often clears the problem.

And sometimes it has nothing to do with the sink at all. I received a call from a customer about a sink with rust in Wisconsin. When I visited the customer I said it looked like someone was cleaning a carburetor in this sink. The wife replied that that was impossible but the husband suddenly disappeared.

Another time I got a call about a rusty sink. When I visited the consumer there appeared to be and orange color stain in the sink but it did not appear to me to be rust. I asked her when this started. I was trying to determine if the stain was there when the sink was first installed or appeared some time later. The consumer said “It does not happen all the time.”

I asked her when it happened. She looked at me very sincerely and said, “Every time I make spaghetti.”

I gave her a half can of cleanser and told her if she used it every time she made spaghetti it would take care of the problem.

Water supply, cat food cans, dish soap, or spaghetti it is likely not the sink. If you have an issue contact me and will try to help….. even if it is not a sink we sold you.

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What is Stainless Steel

Simple definition from the American Heritage Dictionary.

stainless steel  n.   Any of various steels alloyed with at least 10 percent chromium and sometimes containing other elements and that are resistant to corrosion or rusting associated with exposure to water and moist air.

The American Heritage® Dictionary of the English Language, Fourth Edition copyright ©2000 by Houghton Mifflin Company. Updated in 2009. Published by Houghton Mifflin Company. All rights reserved

Here is another more technical article

Why is Stainless Steel Stainless?

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How to Buy the Cheapest Granite Countertop

  1. Cheap Granite Countertops

    Cheap Granite Countertops

    Don’t ask for insurance. Paying for insurance is expensive and once your top is in you cannot see your contractors insurance policy in the top.  If one of the workmen get hurt they can sue you as the homeowner if the contractor cannot cover the claim. If the installer damages your house and disappears there will be no insurance company to stand behind you.  Covering these risks cost money so do not ask for an insurance certificate.

  2. Don’t visit the shop where your countertop will be built. Well equipped shops that are clean and efficient are expensive. The cheapest contractors work out of garages, storage warehouses or even fabricate in your driveway where they do not have to pay rent or for expensive equipment to do the job right.
  3. Find out if your contractor has a  land line for a phone number or works strictly off a cell phone. Guys who run an office and plan to be around for the long haul like when you need warranty work will have an office and a permanent phone number. The cheap guys will have a cell phone only that can be changed at a moment’s notice and no office or location where you can find them when you need warranty work.
  4. Don’t ask for references.
  5. Don’t approve the slabs that will actually used in the in your project. Slabs will be different depending on the lot number and when they were quarried. Getting slabs that match is expensive. Let the contractor find you the cheapest slabs.
  6. Pay for you slabs at the slab supplier. This will save the middle man charges. It also means the contractor is cut off for credit reasons at the supplier but what do you care if the contractor has credit problems. You won’t have warranty problems.
  7. Don’t ask what grade of granite you are getting. Premium and Commercial grade slabs even if they have the same name can be very different. Having countertops with uniform color and free of blemishes is expensive.
  8. Don’t ask which direction the veining in the slab will run or where the seams will be. Properly seamed countertops and countertops where the direction of the veining is properly planned are much more expensive.
  9. Let the contractor pick the edge finish and put wax on the edges instead of polishing them. Polishing edges takes expensive equipment and a lot of time. Waxing is cheap and you clean it off so you can get the dull natural just sawed look.
  10. Make sure you get a “free” sink. Don’t ask it if it meets building code or who will handle the warranty. The very cheapest sinks have no manufacturers name on them so you cannot track down the manufacturer if the contractor disappears. But it was free.
This article is, of course, written with tongue firmly planted in cheek. It is difficult to be a legitimate granite countertop fabricator when their are pretenders do all the above and more to create countertops that are cheap. You do not want those countertops in your home!
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Eclipse Stainless Sink 101

Eclipse Stainless Sink 101 Icon

Click to go to Sink 101 page

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